Privacy policy
PRIVACY POLICY — RELIC & CO.
Effective Date: August 18, 2026
This Privacy Policy describes how the Relic & Co. Group ('we,' 'us,' 'our') collects, uses, and discloses your personal information when you visit or make a purchase from relicandco.com (the 'Site').
1. INFORMATION WE COLLECT
- Contact information: name, email address, shipping and billing address, phone number
- Order information: items purchased, order value, and payment details (processed directly by our payment provider — we do not store your full card details)
- Device and usage information: IP address, browser type, pages viewed, and referring URLs, collected via cookies and similar technologies
- Communications: any messages you send us via email, chat, or contact forms
2. HOW WE USE YOUR INFORMATION
- To fulfill and manage your orders, process payments, and arrange shipping
- To communicate with you about your order and respond to inquiries
- To send marketing communications where you have opted in (you may unsubscribe at any time)
- To improve our Site, products, and customer experience
- To detect, investigate, and prevent fraud or abuse
3. COOKIES AND ADVERTISING
We use cookies and similar technologies, including advertising pixels from Meta, TikTok, and Google, to operate our Site and show you relevant ads on those platforms. You can control cookies through your browser settings; disabling them may affect how the Site functions.
4. HOW WE SHARE YOUR INFORMATION
We share information with:
- Payment processors (e.g., Shopify Payments, PayPal, Stripe) to process transactions
- Shipping and fulfillment partners to deliver your order
- Marketing and analytics providers (Meta, TikTok, Google) to run and measure advertising
- Service providers who help us operate the Site (e.g., Shopify)
We do not sell your personal information to third parties.
5. INTERNATIONAL TRANSFERS
Because we sell internationally, your information may be processed in countries other than your own, including Brazil and the United States. We take reasonable steps to ensure appropriate safeguards are in place for these transfers.
6. YOUR RIGHTS
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing.
- EU/UK residents (GDPR): you have rights under the General Data Protection Regulation, including the right to lodge a complaint with your local data protection authority.
- California residents (CCPA/CPRA): you have the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal information.
To exercise any of these rights, contact us at support@relicandco.com.
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. CHILDREN'S PRIVACY
Our Site is not directed to children under 16, and we do not knowingly collect personal information from children.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. CONTACT US
For questions about this Privacy Policy or to exercise your rights, contact:
Relic & Co.
Feira de Santana, Bahia, Brazil
support@relicandco.com